Email Templates To Get Reviews (Page 2 of 2) in pdf

Email Templates To Get Reviews Page 2

How to Respond to Negative Reviews

Feedback…

Thank you for your feedback. We would love to fix this situation for you. I have sent you

a message so we can make this right/Please contact us at email or phone and we will

make this right.

Bad experience

I’m so sorry you had a bad experience. We strive to provide the best possible

experience for our customers. We have sent you a message so we can fix this situation

for you./Please contact us at email or phone so we can fix this situation for you.

You’re right

You are absolutely right, we’re so sorry. We would love the chance to make it up to you.

We have sent you a message so we can fix this situation for you./Please contact us at

email or phone so we can fix this situation for you.

Owner Response

My name is X and I am the owner or Y. I’m sorry you had a bad experience, and would

love a second chance to show you how serious we are about good customer service.

Additional Resources

How to report an inappropriate Yelp review:

How to remove Facebook Reviews:

https://

Yelps guide to responding to reviews:

Email Templates To Get Reviews Page 2