Customer Service Templates

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Customer service templates
1. Open with a personal touch
Thank you for your email
Thank you for contacting us
Thank you for shopping in our store
Thank you for your inquiry
Thank you for bringing this to our attention
I want to thank you for
I highly appreciate your time / understanding / cooperation
2. Body - focus on the solution. Offer options:
Please / kindly advise
With respect to
Following your request, I am attaching more information/photos
Please find attached
We would like to offer you one of the following options
3. Close
I look forward to your future purchases in our store
Once again, thank you for shopping in our store
Thank you for considering our products
I hope I have been able to clarify
I hope was able to provide you with the information you requested
I hope I was able to answer all your questions
If you have any question, please don’t hesitate to ask/contact me/revert back to me
Do let us know if there is anything else we can do for you

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