Appeal Form - Calderdale Council

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What to do if you think that a decision about your claim for
Housing Benefit or Council Tax Reduction is wrong
If you think the decision is wrong you can ask us to explain it. If you still think it is wrong after we
have explained it to you, we will look at it again. For some decisions you can appeal to an
independent tribunal who can change the decision if you think it is wrong.
Do you want more information about the decision?
There are two types of information that you can ask for:
• An explanation - where we will explain the reasons for our decision.
• A statement of reasons - where we will tell you the law and the reasons that we used to reach
the decision. A statement of reasons will always be provided in writing.
You must make a request for more information as soon as possible after you have received your
decision letter. You only have one month from the date on your decision letter to ask us to look at
the decision again or to appeal.
Do you want us to look at the decision again?
If you want us to look at a decision again you have to let us know within one month of the date of the
decision letter. If you ask for an explanation first, the month starts from the date of your decision
letter. If you ask for a statement of reasons you will have one month plus the time it took us to send
you the written statement of reasons.
When you ask us to look at a decision again we will check to make sure that the decision is correct.
If the decision can be changed:
• We will change the decision from the date of the original decision.
• If you do not agree with the new decision, you can ask us to look at it again.
If the decision cannot be changed:
• We will send you a letter telling you that we cannot change our decision. The letter will confirm
the original decision.
• The letter will tell you if you can appeal against the original decision.
• If you can appeal, the one-month time limit starts again from the date of the letter confirming the
decision.
Do you want to appeal against the decision?
Do you:
• Have the right to appeal against the decision?
• Believe the decision is wrong?
• Want to appeal to an independent tribunal?
If YES, to all questions, use the form attached to this sheet to appeal.

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