Team Process Evaluation Sheet Page 2
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There is disagreement and this is
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Disagreements are not generally dealt
viewed as good. Disagreements are
with effectively by the group. They
not suppressed or overridden by
may be suppressed by those who fear
premature group action. The reasons
conflict, or there may be a “Tyranny of
are carefully examined, and the group
the Minority” in which an individual or
seeks to resolve them rather than
sub-group is so aggressive that the
dominate the dissenter. Dissenters
majority accedes to their wishes in
are not trying to dominate the group;
order to preserve the peace.
they have a genuine difference of
opinion. If there are basic
disagreements that cannot be
resolved, the group figures out a way
to live with them without letting them
block its efforts.
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Most decisions are made at a point
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Actions are often taken prematurely
where there is general agreement.
before the real issues are either
However, those who disagree with the
examined or resolved. There is
general agreement of the group do not
sometimes grousing after the meeting.
keep their opposition private and let
A simple majority is considered
an apparent consensus mask their
sufficient, and the minority is expected
disagreement. The group does not
to go along. The minority remains
accept a simple majority as a proper
resentful and uncommitted.
basis for action.
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Each individual carries his or her own
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There are one or more group
weight, meeting or exceeding the
members who do not carry their fair
expectations of other group members.
share, failing to meet expectations of
Each individual is respectful of the
other group members. One or more
mechanics of the group: arriving on
members are disrespectful of the
time, coming to meetings prepared,
mechanics of the group: arriving late,
completing agreed upon tasks on
coming unprepared, not completing
time, etc. When action is taken, clear
agreed upon tasks on time, etc.
assignments are made (who-what-
Action steps are either unclear (who-
when) and willingly accepted and
what-when) or some group members
completed by each group member.
are unwilling to accept and complete
action steps at an equal level to other
group members.
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Criticism is frequent, frank, and
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Criticism may be present, but it is
relatively comfortable. The criticism
tension-producing or hostile. Some
has a constructive flavor – oriented
people avoid giving constructive
toward removing an obstacle that
criticism.
faces the group.
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The leadership of the group shifts from
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There is dominant figure in the group
time to time. The issue is not who
who seeks to gain and retain power in
controls, but how to get the job done.
the group.
Sources: The Human Side of Enterprise by MacGregor and The Wisdom of Teams by Katzenbach and Smith.
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