Customer Service Representative Job Description

Responsibilities:

• Handles incoming calls from customers.

• Responds quickly and efficiently to customers’ concerns.

• Attempts to implement reasonable customer suggestions.

• Maintains a positive attitude while engaged with customers.

• Solves problems and thinks on one’s feet to accomplish a task.

• Maintains familiarity with company’s products and/or services.

• Assists in sales as needed.

Qualifications:

• Experience in a customer service setting.

• Ability to learn and retain knowledge of products and/or services.

• Ability to effectively communicate company policies/procedures to

customers.

• Excellent problem solving skills.

• Ability to analyze a situation and implement a solution.

• Strong organizational and communication skills.

• Ability to multi-task.

Contact Person

Phone Number

Job Location

Date of Posting

Starting Date

About the Company:

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Parent category: Business