Final Bill Dispute

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Dear Customer:
Recently, you contacted us requesting a review of a dispute you may have with National Grid. In an effort to facilitate the
resolution of your dispute, please complete the enclosed form.
Collection efforts on this disputed account will be suspended for up to 15 days. However, if we do not receive the
necessary information from you, or your information is not complete within the 15 days, collection efforts will resume on
the disputed amount. If we do not hear from you within the 15 days, we will assume that you do not wish to pursue this
matter, and will consider your dispute inquiry closed.
Please return your completed form along with all required documentation within 15 days to:
National Grid
Attn: Accounts Processing - KEDLI
One MetroTech Center
Brooklyn, NY 11201-3948
Or Fax to: 877-277-4755
National Grid will notify you in writing of the final results of your dispute.
National Grid appreciates your interest in resolving this mutual area of concern and looks forward to serving your energy
needs in the future.
Sincerely,
National Grid
Final Bill Dispute Team (AP)
Enclosure
Accounts Processing – KEDLI, One MetroTech Center, Brooklyn, NY 11201-3948
1
1-800-930-5003 ■

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