Complaint Report Form - Maryland Department Of Health

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MARYLAND
Department of Health
Office of Health Care Quality
Spring Grove Center • Bland Bryant Bldg. • 55 Wade Avenue • Catonsville, MD 21228 • 410-402-8015
COMPLAINT REPORT FORM
Complete this form if you have concerns about the health care or treatment that you or a family
member received or did not receive. Answer all questions. Give complete details. Use additional sheet,
if necessary. You may use this form as a guide when making a complaint by telephone. We will
investigate your concerns based on the information that you provide.
You may file an anonymous complaint
Complete the following questions.
I. Name of patient/resident/client involved in the incident: ___________________________________
Sex: [] Male
[] Female Age: _____
II. Health care facility, residence, or community treatment program involved in the incident:
Name: ________________________________________________________________________
Address: ______________________________________________________________________
Check the type of facility or program: [] Nursing home [] Adult medical day care [] Assisted living
[] Hospital [] Home health agency [] Residential treatment center [] Hospice [] Dialysis Center
[] HMO [] Ambulatory surgery center [] Residential services agency [] Birthing center
[] Medical laboratory [] Developmental disabilities provider [] Other. Please specify
__________________________________
III. Witnesses to the incident:
Name
Contact information, if known (include telephone number)
_______________________________ ____________________________________________________
_______________________________ ____________________________________________________
_______________________________ ____________________________________________________
IV. Person filing complaint or reporting incident (optional). Note: If you would like a deficiency
report that may result from our investigation, please complete this section.
Name: ______________________________________________ Relationship: ____________________
Address: ___________________________________________________________________________
Telephone: _____________
May we reveal your identity during the investigation of your complaint? [] Yes
[] No

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