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Manufactured Housing Complaint Form - Maine Department Of Professional And Financial Regulation

STATE OF MAINE

DEPARTMENT OF PROFESSIONAL

AND FINANCIAL REGULATION

MANUFACTURED HOUSING BOARD

35 STATE HOUSE STATION

AUGUSTA, MAINE

04333-0035

Anne L. Head

Paul R. LePage

Commissioner

Governor

Enclosed is a complaint form. Prior to filing your complaint, it is recommended

that you contact the dealer and/or manufacturer, in writing, on problems that exist with

your new home.

According to the Maine Manufactured Housing Warranties Act, 10 M.R.S.A. §

1404, “...the manufacturer or dealer or both shall take appropriate corrective action at

the site of the home in instances of substantial defects in materials or workmanship,

which become evident within one year from the date of the delivery of the home to the

consumer, provided the consumer or his transferee gives written notice of such defects

to the manufacturer or dealer at their business address not later than one year and 10

days after date of delivery...”

If you have contacted the dealer and/or manufacturer and service work has not

been scheduled or the problems continue to exist, send to Complaints Division, at the

address above, as soon as possible. You may wish to make a copy for your personal

records. Also, please send us a copy of your agreement and copies of all papers

pertinent to your complaint.

NOTE: If you fail to provide the requested information, our investigation of your

problems may be delayed.

Please be advised that the Manufactured Housing Board does not have

jurisdiction on cosmetic, contractual or issues that are beyond the warranty

period.

OFFICES LOCATED AT: 76 NORTHERN AVENUE, GARDINER, MAINE

: ( 2 0 7 ) 6 2 4 - 8 6 1 2

: ( 2 0 7 ) 6 2 4 - 8 6 3 7

P H O N E

F A X

TTY users: call Maine Relay 711

EXECUTIVE DIRECTOR (207) 624-8678

ROBERT.V.LECLAIR@MAINE.GOV

Manufactured Housing Complaint Form - Maine Department Of Professional And Financial Regulation