Sample letter for a late delivery or cancellation
This letter is for product/service ordered and not delivered within 30 days of the
promised delivery date.
Your name
Your address
Today’s date
Business name and address
Dear Sir/Madam:
Re: Cancellation
On [date of the agreement], I ordered a [describe in as much detail as possible about
the product or service (e.g. include model number or invoice number if applicable)] that
was not delivered within 30 days of the promised delivery date. I paid [cost amount].
I hereby exercise my right to cancel the agreement under the late delivery provisions of
the Consumer Protection Act and request that [enter the value of the product or service]
be returned to me within 15 days, as required by law.
I have enclosed a copy of the receipt/invoice/agreement in support of my cancellation.
Please respond within 10 days of receiving this correspondence.
Regards,
Sign the letter and send it by registered mail, fax or courier.