Dd Form 2898 - Dod Senior Professional Pay And Performance Appraisal Page 7
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10DEPARTMENT OF DEFENSE SENIOR PROFESSIONAL PAY AND PERFORMANCE APPRAISAL
PERFORMANCE ELEMENTS
1. Leadership/Supervision: Demonstrates effective and ethical individual and organization leadership to
assess situations realistically; identifies and recommends or implements needed changes. Actively furthers the
mission of the organization and assures that organization performance is aligned to the strategic plan. Works to
improve the diversity of the organization, ensures that all employee rights are respected and is responsible for the
effective management of employee performance. Builds leaders for the future through active engagement in and
support for developmental programs.
2. Contribution to Mission Accomplishment (Mandatory): Executes the position's assigned duties in a
manner that contributes to the successful outcome of strategic goals and objectives. Ensures that the
accomplishments of the organization or program managed can be directly tied to mission need. Specifies the
results or commitments to be achieved during the rating period.
3. Resource Management: Demonstrates effective use/management of personal and organizational resources
such as time, personnel, equipment and/or funds. Meets schedules and deadlines, and accomplishes work in
order of priority; generates and accepts new ideas and methods for increasing work efficiency; effectively utilizes
and properly controls available resources; supports organization's resource development and conservation goals.
Manages organization or program within the parameters established for the Department's Internal Control
Program.
4. Communication: Demonstrates effective listening, writing, and oral communications skills. Provides or
exchanges oral/written ideas and information that are timely, accurate, and easily understood. Represents the
organization in a manner appropriate for the level of communication. Understands and operates under the
communication release requirements of the organization.
5. Cooperation/Teamwork: Demonstrates traits of flexibility, adaptability and decisiveness and the ability to
exhibit and foster cooperation in team efforts and organizational settings. Uses the appropriate cooperation and
teamwork skills for the situation.
6. Customer Care (Mandatory): Demonstrates effective interactions with internal and external customers.
Demonstrates care for customers through respectful, courteous, reliable and conscientious actions. Seeks out,
develops, and/or maintains solid working relationships with customers to identify their needs, quantifies those
needs, and develops practical solutions. Keeps customer informed. Within the scope of job responsibility, seeks
out and develops new programs and/or reimbursable customer work.
7. Technical Competence/Problem Solving (Mandatory): Demonstrates the knowledge and skills required to
execute the position's assigned duties and responsibilities. Ensures the technical accuracy of the work produced
or provided by organization/program managed. Independently identifies issues and recognizes all sides in the
resolution process.
DD FORM 2898, AUG 2009
Page 7 of 10 Pages
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Parent category: Business