Fillable Form Rfa 809c - Resource Family Visit - Corrective Action Plan (Page 2 of 2) in pdf

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES

RESOURCE FAMILY VISIT-CORRECTIVE ACTION PLAN (CAP) REPORT – The RFA 809C is

to be used to document if a Resource Family is not meeting the requirements of one or more of the

Written Directives or any applicable law, and the steps the Resource Family and the County will take to

ensure that the Resource Family meets the requirements of the Written Directives or any applicable law.

The RFA 809C documents deficiencies observed during a Resource Family visit as documented on

the RFA 809.

DEFICIENCIES – A nonconformance with Written Directives or any applicable laws. Resource Families

must be notified in writing of all Written Directives or any applicable law deficiencies. Deficiencies may be

identified on the left side of this form with references to the applicable section.

CORRECTIVE ACTION PLAN – The Corrective Action Plan (CAP) is a plan developed by the County or

Department which describes how the Resource Family is not meeting the requirements of one or more of

the Written Directives or any applicable law, and the steps the Resource Family and the County will take to

ensure that the Resource Family meets the requirements of the Written Directives or any applicable law.

The County shall request and consider feedback from the Resource Family when developing the CAP. It is

incumbent that the County establishes a time limit for the CAP. In order to set a time limit, the County must

take into consideration the seriousness of the deficiency, the number of children or non-minor dependents in

care involved, and the availability of resources and support. The more specific the plan, the less chance

exists for any misunderstanding in setting time limits and reviewing corrections. If a Resource Family

encounters problems beyond his/her control in completing the corrections within the specified timeframe,

they may request and be granted an extension of the correction due date by the County. The CAP will be

documented on the RFA 809C.

CORRECTION NOTIFICATION – The Resource Family is responsible for completing all corrections and

promptly notifying the County of corrections. Resource Families are advised to keep a dated copy of any

letters sent to the County concerning corrections, or if corrections are telephoned to the County, the date,

person contacted and information given.

APPEAL RIGHTS – The Resource Family has a right, without prejudice, to discuss any disagreement in this

report with the County concerning the proper application of the Written Directives or any applicable laws.

When visiting a Resource Family during the course of an investigation, the County shall ensure that the

Resource Family is aware of their rights and responsibilities during the investigation process, including

appeal rights for any actions which may result.

APPEAL REVIEW – The County has a duty to review the facts presented without prejudice. Upon review of

the facts and in accordance with Written Directives or applicable law, the County may amend any portion of

the action taken or may dismiss the violation.

RFA 809C (9/17)

Form Rfa 809c - Resource Family Visit - Corrective Action Plan Page 2