Form Ebt 2260 - Excessive Card Replacement Warning Letter

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
EXCESSIVE CARD REPLACEMENT WARNING LETTER
Date _______________
_____________________________________________________
Client (head of household) name
_____________________________________________________
Address
_____________________________________________________
City, State and Zip
________________________________________
Household number/County case number
Dear ________________________,
Our computer records show that you have used four or more new Electronic Benefit Transfer (EBT)
cards within the past 12 months. This shows that you may be having a problem with your EBT card
and/or there is possible misuse of your CalFresh benefits. You can use the same EBT card every
month for as long as you get your food benefits. If you are having a problem with your EBT card,
please call the toll free EBT Customer Service Helpline at 877-328-9677 or contact your county
worker to learn how to use your card.
It is against the law to do or attempt to do the following: buy, sell, steal or trade EBT cards or CalFresh
benefits. All EBT sales and card replacements are monitored by computer. We do this to make sure
cards are used correctly and to protect the CalFresh program from abuse. Based on those computer
records, we may investigate any misuse of your EBT card. If you are found responsible for the misuse
of your EBT card, your benefits may be stopped, you may have to repay benefits, you may be fined, or
sent to jail or prison.
To keep your CalFresh benefits, you are reminded that they may only be used to buy food that you
and your household eat, or seeds to grow your household’s food. You may keep using your EBT card
for these purposes. This letter does not change your CalFresh benefits, but the county will put a copy
of this letter in your case file.
You don't need to do anything now except make sure you use your benefits correctly. If you have any
questions about this letter, please contact ______________________________________________.
(county contact telephone number)
EBT 2260 (3/15) REQUIRED FORM - SUBSTITUTIONS PERMITTED

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