Position Description Template - Membership Specialist

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GIRL SCOUT COUNCIL OF THE NATION'S CAPITAL
POSITION DESCRIPTION
POSITION:
Membership Specialist
REPORTS TO: Area Membership Manager
PRIMARY AREAS OF WORK:
Under the Area Membership Manager’s supervision and direction, the Membership Specialist is
primarily responsible for mastering membership development skills, meeting council goals for
recruitment and retention of girl and adult members in an assigned geographic area, supporting
and overseeing volunteers and identifying volunteers for administrative roles and supporting all
other Council and GSUSA goals as indicated.
SPECIFIC DUTIES:
Contribute to the overall accomplishment of the Corporate Goals by meeting membership
registration goals for girls, demographic representation and other identified elements in an assigned
geographic area. This includes:
 Develop and implement troop recruitment and retention strategies to meet recruitment
benchmarks and troop affiliation goals.
 Support volunteer leadership development through regular contact/meetings, timely
communication, team building activities, problem solving, conflict resolution and effective
liaison with council staff.
 Recruit, appoint, orient and supervise certain administrative volunteers with a special
emphasis on increasing diversity where need exists.
 Work with volunteers to organize troops by recruiting and retaining leaders and
recruiting/placing girls in troops.
 Managing volunteer administrative roles when volunteer vacancies exist.
 Research and analyze and report on demographic factors and statistics to formulate
recruitment strategies, develop plans of work to take appropriate action to ensure
inclusiveness and attainment of membership goals by all groups. Track saturation
rates/market share for assigned area and plan to increase where necessary.
 Train registrars and organizers and Welcome Specialists and coordinate the registration
process for an assigned area.
 Review troop paperwork and submit according to established procedures and deadlines.
 Maintain accurate records on membership growth and retention, retention and report as
required to managers and council staff.
 Increase Girl Scout visibility in the community by identifying resources and forming beneficial
partnerships through planning and participating in community activities.
 Remain informed and supportive of the initiatives of other departments and effectively
January 2017

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