Eagle Rma Form - Eagle Pan Tilt printable pdf download

10828 Highway 93

Golden, CO, USA 80403

Toll free: 1-877-862-6865 x22

(V) 303-412-0399 x22

(Fax) 303-327-7320

Email:

RETURN MATERIAL AUTHORIZATION REQUEST FORM

TERMS: Customer may only return product(s) with Display Devices’ consent. Upon receipt of this completed RMA request form,

DDI will issue a Return Authorization number. The RMA number is good for 30 days. Any items returned after that time will be

refused by our receiving dept. and returned at the shipper’s expense. Customer must return items to DDI freight prepaid.

CUSTOMER INFORMATION (must be completed and returned via fax or email before RMA # will be

issued) Please print or type clearly and fill out the top half of this form completely.

Company name:_________________________________________ Phone #:__________________

Requestor name: ________________________________________ Phone #:__________________

Email address: _____________________________________ Fax #:__________________________

Company address: _________________________________________________________________

City, State, ZIP: ____________________________________________________________________

Model and serial number of product being returned: _____________________________________

Reason for return: _________________________________________________________________

Circle one return shipment method:

Overnight shipping

2 Day

3 day Ground Other:______________

Account number: _______________________________ Insurance required: ______________(Y/N)

Insure for amount: ____________________ No, I decline return insurance _________(please initial)

By signing below you agree to the Display Devices Inc. return policy

Authorized signature: __________________________ Name: ________________________ Date: _____________

All replacement or repaired product UNDER WARRANTY will be shipped back to you using ground service.

Equipment not under warranty or requiring faster return service will require that you submit your UPS or FedEx

account number or arrange to pay shipping charges by credit card. Please note that we will attempt to repair your

equipment within 1 to 2 days of its receipt at our facility. However, production demands and other repairs already

in house may cause repair times to take longer than expected. All equipment not under warranty will be subject to

a 5% shipping/handling charge for ground shipments and 15% for overnight or 2 day shipments.

Make sure to

Please reference RMA number: ____________ on the outside of the package.

package your equipment securely to prevent damage in transit!!

Approved by: ________________

Date approved: _____________________

Eagle Rma Form - Eagle Pan Tilt