Licensed Contractor Complaint Form - Nevada State Contractors Board

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NEVADA STATE CONTRACTORS BOARD
2
9670 GATEWAY DRIVE, SUITE 100, RENO, NEVADA, 89521 (775) 688-1141 FAX (775) 688-1271, INVESTIGATIONS (775) 688-1150
2310 CORPORATE CIRCLE, SUITE 200, HENDERSON, NEVADA, 89074 (702) 486-1100 FAX (702) 486-1190, INVESTIGATIONS (702) 486-1110
Instructions for Completion of the Consumer Information Form
1. Before filing a complaint, we strongly urge you to contact your contractor and advise him of your problems.
Talk about the problems together; try to reach an agreement. We have found that many complaints can be
resolved by simply opening the lines of communication. If talking does not work, make a list of your complaints,
and provide a copy to the contractor, suggesting a reasonable time for response.
2. To obtain our assistance in resolving your problem, you will need to complete a consumer information form
and return it to us. Please pay careful attention when completing the form. We can assist you more efficiently if
your form is completed correctly.
3. The Nevada State Contractors Board may be able to help you in situations where: the contractor has not done
what was agreed upon, has done it incorrectly, or if something has failed because of improper work. If the
contractor was not licensed, our actions are limited. The Board cannot require an unlicensed person to make
repairs or restitution. Unlicensed contracting activity is pursued through the justice court system following
completion of an investigation.
4. For additional information, please read “How to File a Complaint Against a Contractor.” The information sheets
will explain how the Nevada State Contractors Board may be able to help you resolve your problem. The
information will enable you to better determine if your complaint is within the jurisdiction of the Nevada State
Contractors Board.
5. You will notice that the information form is divided into groups. The groups contain several areas for you to
include information required for us to process your complaint. Only one contractor can be listed per information
form. If you have questions about filling out the form, please call the nearest office of the Nevada State
Contractors Board. In Northern Nevada, call (775) 688-1141 or in Southern Nevada call (702) 486-1100.
Include in your complaint, everything you want to have considered by the Nevada State Contractors Board.
Mail or take the completed information form(s) to the Nevada State Contractors Board office. You will need to
show:
You had an agreement or contract with the contractor, involving construction related work at a job-site
in Nevada.
Specific complaint items, such as listing of defective, substandard, or improper work, failure to make
timely payments, causing a lien to be filed, abandonment, or other breach of the contract or
agreement.
6. Please complete all boxes in all sections on the information form. Print or type all entries.
7. If your contract was an oral agreement, you must provide documentation to verify your complaint, such as
legible reproducible copies of canceled checks, statements, or billings.
8. If your contract was a written agreement, provide a legible, reproducible copy of the entire contract or earnest
money agreement bearing both the contractor’s signature and your signature.
9. List the actual problems and the reason for your complaint. Additional pages may be attached if needed or you
may write on the back of the form. Please return signed information forms and all copies of supporting
documents to the Nevada State Contractors Board. If the complaint is filed on behalf of a company, the owner,
a partner, or an officer must sign it. The information form may be returned to you if not signed.
Information contained in this document is meant to be instructional. The information is believed to be accurate at the time of its production.
Questions regarding civil law and the civil court system should be addressed by an attorney.
Form 102
Revised 3/2012

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