Health Care Bureau Complaint Form - New York State Attorney General

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ATTORNEY GENERAL Eric T. Schneiderman
COMPLAINT FORM
State of New York
Office of the Attorney General
Consumer Hotline
For the Hearing Impaired
HEALTH CARE BUREAU
1-800-428-9071
TDD 1-800-651-7820
The Capitol
Albany, NY 12224-0341
Tel. (518) 474-8376 Fax (518) 402-2163
1. Please TYPE or PRINT clearly in DARK ink.
2. Make sure to enclose COPIES of important papers concerning this complaint.
CONSUMER Information
Name
Home Telephone #
Street Address
Work Telephone #
City/Town
County
State
Zip Code
COMPLAINT Information
Name of person or company you are complaining about:
Address
City/Town
State
Zip
Telephone #
Date(s) of Service
Cost of Service
How paid (check those that apply)
Name/Relation of Patient (if other than
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$
Cash
Check
Credit Card
Other
self):
Name of Your Health Plan and Your Identification Number:
ID number for family member (if complaint involves family member):
Type of Health Plan
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HMO
Preferred Provider Organization (PPO)
Point of Service plan (HMO-POS)
Indemnity
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Medicare (traditional)
Medicare + Choice (HMO)
Medicaid
Medicaid HMO
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Other __________________
No insurance
Don’t Know
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Do you have insurance through your employer?
Yes
No
If yes, what is the name of your employer?
Date you complained to the individual or company:
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By:
Mail
Telephone
in person
Person Contacted:
Job title:
Did you file a formal appeal or grievance with your health plan?
What was the response to the complaint or appeal?
Has the matter been submitted to another agency or attorney? [If yes, please provide name and address]
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Yes
No
Has this matter gone to collections? [If yes, please provide name and address of collection agency]
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Yes
No
Please describe the complaint on the reverse side.
HCB 001 (8/04)

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