Equal Employment Opportunity (Eeo) Policy And Program Administration Form Sample Page 42
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54VA MEDICAL CENTER
POLICY MEMORANDUM 00-307
BRONX, NEW YORK 10468
July 24, 2003
ADMINISTRATIVE GRIEVANCE PROCEDURE
_______________________________________________________________________________
1. POLICY: It is the policy of the BRONX VA Medical Center to identify, prevent, and
make reasonable efforts to correct the causes of employment-related dissatisfactions that are
subject to the control of agency management, and to assure employees freedom from reprisal in
exercising grievance rights.
Supervisors and management officials will explore alternative
solutions to resolve employee grievances at the earliest stage possible.
2. SCOPE:
This administrative grievance procedure is available to all employees of the
Medical Center except physicians, dentists, nurses, podiatrists, and Veterans Canteen Service
employees appointed under Chapter 78 of Title 38. Grievances over matters covered by grievance
procedures negotiated with recognized labor organizations are also excluded from coverage under
this grievance procedure.
3. DEFINITIONS:
A. Grievance:
A request by an employee, or by a group of employees acting as
individuals, for personal relief in a matter of concern or dissatisfaction relating to employment
which is subject to the control of agency management. Matters not covered by these grievance
procedures are listed in Appendix A.
B. Employee: An employee currently on the rolls or a former employee of the VA for
whom a specific remedy can still be appropriately provided.
C. Personal Relief: This refers to a specific remedy directly benefiting the grievant(s).
A remedy may not include a request for disciplinary or other action affecting another
employee.
D. Grievance File: A file subject to the Privacy Act that contains all documents related
to the grievance, including, but not limited to, statements of witnesses, statements made by the
parties to the grievance, and the decision.
E. Days: Days means calendar days.
4. RESPONSIBILITIES AND PROCEDURES:
A. Time Frames:
(1) Time Limits: A decision on a grievance will be issued within the shortest time
frame possible. To ensure timely and orderly processing, the following time limits are
established for each stage of the grievance procedure:
(a) 15 days from the date of the incident or action on which the grievance is based
for employee to initiate grievance.
(b) 10 days for completion of action under the informal procedure.
(c) 10 days for employee to file a written grievance under the formal procedure
after completion of action under the informal procedure.
(d) 10 days for deciding official to adjust or refer grievance for inquiry by
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