Customer Feedback Form

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Customer
Feedback
Form

Thank
you
for
visiting
the
Lord
Elgin
Hotel.

We
value
all
of
our
customers
and
strive
to
meet

everyone’s
needs
and
we
also
strive
to
improve
accessibility
for
our
customers
with
disabilities.


We
would
like
to
hear
your
comments,
questions
and
suggestions
about
the
provision
of
our

goods
and
services,
as
well
as
provision
of
our
goods
and
services
to
people
with
disabilities.



Please
tell
us
the
date
and
time
of
your
visit:

Did
we
respond
to
your
customer
service
needs
today?



YES












NO
(please
explain

below)

Was
our
customer
service
provided
to
you
in
an
accessible
manner?


YES
 


SOMEWHAT
 
NO
(please
explain
below)

Did
you
have
any
problems
accessing
our
goods
and
services?


YES
(please
explain
below)
 


SOMEWHAT
(please
explain
below)
 
NO

Please
add
any
other
comments
you
may
have:

Contact
information
(optional):

First
Name__________________

Last
Name_______________
Email
address:______________

Please
submit
completed
form
to
the
Front
Desk
Manager
at

fax:

613‐235‐3223


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