Formal Complaint Letter Template Page 2

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Formal complaint letter template
This situation has caused me
[describe the impact this issue has had on you, your family
or others who have been affected by the problem]…
In my view, you should ….
[describe what you think the lawyer should do to put things
right. Apologise? Return documents they’ve been holding on to? Do more work to put
things right? Pay you some money to compensate you for something you have lost or had
to pay for as a result of their poor service?].
I understand that you are required to respond formally to my complaint. I shall follow up
this letter if I do not hear back from you by
[give a date in about seven days’ time].
In
the meantime, if you need any further information from me, please
[telephone me on the
above number/ write to me at the address shown].
I look forward to hearing from you in the very near future.
Yours sincerely
Sign your name and write or print it out again underneath

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