Group Feedback Form
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1Group Feedback Form
Thank you for choosing our hostel for your group. As we are always aiming to improve,
we ask if you could please complete this survey and return it to reception before you
leave, or fax/post it back to us at your leisure. Remain anonymous if you prefer, and only
complete the sections you wish to. Thank you for your valuable input!
GROUP NAME
NUMBER IN GROUP
ARRIVAL DATE
DEPARTURE DATE
How did you first find out about Sydney Beachouse YHA? (Please Tick)
Website: Which one?
_______________
Word of Mouth
Brochure: Which one?
_______________
YHA Hostel/Group Membership
Tour Agent: Which one?
_______________
Other group or Individual
Advertisement: Where?
_______________
Has your group stayed with us before?
Yes
No
When? ___________
Yes
No
Where? ___________
Has your group used other YHA’s in Australia?
How would you rate the following at Sydney Beachouse YHA? (Please Circle)
Hostel Location
1
2
3
4
5
Service/Staff
1
2
3
4
5
Facilities
1
2
3
4
5
Atmosphere
1
2
3
4
5
Value for Money
1
2
3
4
5
Catering
1
2
3
4
5
Cleanliness
1
2
3
4
5
Booking Process
1
2
3
4
5
Safety/Security
1
2
3
4
5
Would you use Sydney Beachouse YHA again?
Yes
No
Comments or suggestions for improvement:
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
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