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Ross P. Rosley
1111 Oak Drive ~ Towson, MD 21201 ~ 202-484-9999 ~
EDUCATION
Bachelor of Science, Business Administration - Accounting
May 20XX
Towson University, Towson, MD
Overall GPA: 3.75
Major GPA: 3.9
Graduating with 150 hours
TECHNICAL SKILLS
Databases and Languages: SQL Server 7.0 and 2000, T/SQL
Operating Systems: Windows NT, Windows 98, Windows 2000, Windows XP
Software: Crystal Reports, Enterprise Manager, Query Analyzer; MAS 90, MAS 200; Baan; Business Works;
MS Word, Excel, Outlook; Quicken, QuickBooks, QuickBooksPro; Symbiator; Peachtree; Bluebird; EZ-SQL;
Great Plains; Lotus 1-2-3; Pagemaker
RELATED EXPERIENCE
Sunny Road Bank
June 20XX-present
Portfolio Accountant Intern, Baltimore, MD
Verify cash existing for regular safety investment on USD 4B portfolio
Estimate and send amortizations of each long-term fixed profit holdings
Calculate net asset amount of funds on monthly basis
Compute interest accruals on fixed returns securities
Accountants, Inc.
September 20XX-December 20XX
Accounting Software Intern, Baltimore, MD
Provided technical support for accounting software (MAS 90 and Business Works)
Consulted with 15 clients on software solutions (demonstrations, installation and set-up; on-site training;
troubleshooting)
Collaborated with trouble-shooting team of five to develop software applications training curriculum
MANAGERIAL EXPERIENCE
Friendly’s Restaurant
April 20XX-present
Assistant Manager/Server/Host, Towson, MD
Train and manage team of 10 servers by implementing and teaching customer service protocol
Maintain customer satisfaction surveys on the 90
th
percentile for two consecutive years
Apply solution-focused, problem-solving skills while negotiating with dissatisfied customers
Attend regional manager development conferences for food service professionals
LEADERSHIP AND AFFILIATIONS
Black Student Union, Towson University
August 20XX-present
Treasurer/Member, Towson, MD
Manage club accounts and create budgets for six service events per year
Represent union at campus activities treasurers’ meetings
Accounting Club, Towson University
August 20XX-May 20XX
Member, Towson, MD

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