First College Resume Template - Before And After Critique Page 3

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PUBLIC HEALTH
MANAGEMENT/CUSTOMER SERVICE
SAMPLE RESUMES
Julia Perez
Kevin B. Stevens
110 Main Street
467 Hoover Road, Apt. 7, Allentown, PA 18104
North City, NJ 07000
Home Phone: 610-999-1234 Cell Phone: 610-677-5555
(201) 999-9999
kevinstevens@muhlenberg.edu
Objective
Education
To obtain an entry-level position in a creative marketing setting.
Muhlenberg College, Allentown, PA
Education
Bachelor of Science in Biology, Minor in French, May 2013, GPA: 3.839
MUHLENBERG COLLEGE Allentown, PA
Graduation: May 2013
Degree/Major: Bachelor of Arts Major in Philosophy
Overall GPA: 3.376
Honors
Honors: Muhlenberg Scholars Honor Society, Dean’s List, Presidential Merit Scholar
Magna Cum Laude, Dean’s List (7 of 8 semesters)
Phi Beta Kappa, Honor Society for Undergraduates in the Liberal Arts and Sciences
Leadership Activities: Student Advisor 2008 and 2009; M.U.L.E. Society (Muhlenberg
Ultimate Leadership Experience)
Science/Health Related Experience
Intern – Allentown Health Bureau, Allentown, PA January 2010 – present
Management/Customer Service Experience
Participate in meetings, adult and child immunization clinics, pregnancy clinics, and obesity
March 2010 – Present
EDDIE BAUER, INC. Whitehall, PA
prevention programs. Shadowed Communicable Disease Investigators and Sanitation
Management Intern/Sales Associate – Successfully completed Eddie Bauer Management
Officers. Conducted research on adolescent nutrition and the relationship between soda
Training Program under supervision of Store Manager. Shadow managers in daily routine,
consumption and obesity. Maintain daily log for the STD clinic.
track employee sales and contests, inform customers of products and promotions, monitor
clothing sales, achieve and surpass weekly sales goals in excess of $8,000, promote credit
Lab Assistant - Muhlenberg College, Allentown, PA September 2009 – December 2009
program and process credit applications (20-30 per week), supervise new personnel during
Cultured and maintained Chinese Hamster Ovary Cells, prepared culture medium.
holiday season (10-15 new hires), implement floor changes and product merchandising
Research Assistant/Summer Intern - Newark Hospital, Newark, NJ May 2009 – August 2009
strategies, initiate and develop customer service relationships.
Conducted research with various doctors in the areas of CT Head Scans and Medical Errors.
Assisted the Director of Epidemiology/Infection Control with research on Methicillin Resistant
WEYERBACHER BREWING COMPANY, INC. Easton, PA July 2009 – August 2009
Staphylococcus aureus (MRSA) and the relationship between sedimentation rates and C-
Associate – Conducted brewery tours and merchandise sales. Initiated and developed
reactive protein. Shadowed doctors and residents in the PICU, NICU and Pediatric Floor.
customer service relationships.
Doctor’s Assistant - Alanna Skarpo, M.D., Kearny, NJ May 2008 – August 2008
June 2008 – December 2008
JUST FOR FEET, INC. Whitehall, PA
Documented patients’ chief complaints, measured height, weight and temperature of
Sales Associate/Team Leader – Recommended footwear products and promotions to
children, prepared office for the day, completed claims and referrals, answered phones,
customers. Established and developed customer service relationships. Initiated team
scheduled appointments, filed patient charts and medical records.
selling contests and other sales strategies.
Clerical Worker - Prime Medical Associates, North Arlington, NJ July 2007 – August 2007
Communication Experience
Filed patient charts, handled confidential information, organized filing system.
September 2008 – Present
91.7 FM WMUH Allentown, PA
Head of the Music Department – Supervise six essential station personnel. Receive and
Other Experience
process all music and promotional materials. Maintain 50,000-volume music library.
Teller - The Bank of New York, Rutherford, NJ/Carlstadt, NJ June. 2008 – August 2008
Correspond with major recording and promotion companies on a daily basis. Plan and
Completed transactions such as cashing and certifying checks, processing deposits and
promote community and school events. Manage fund-raising efforts to bring in over $5,000
monetary transfers. Controlled currency up to $18,000 daily.
in revenue. Train new personnel in station operations.
Office Assistant –
Career Center, Muhlenberg College, Allentown, PA Sept. 2007 – May 2008
On-Air Programmer – Program 3-10 hours of live entertainment per week. Maintain
Answered phones, performed data entry, identified and contacted alumni for students to
playlists, transmitter logs, FCC-mandated schedules, and other required paperwork.
shadow for the Muhlenberg Shadow Program,
January 2009 – August 2009
ARTSQUEST, INC. Bethlehem, PA
Assistant Dance Teacher - Carole School of Dance, Kearny, NJ Sept. 2006 – August 2007
Assistant to the Director of Performing Arts – Collaborated with Director to coordinate
Taught ballet, tap, and jazz to children ages 2½ to 18, assisted with choreography. Instructed
performer schedules and event production for Musikfest 2006 in Bethlehem, PA. Produced
a separate recreation/fitness class in the community with a class size of about 50 children.
staff memos and press releases relating to performers. Reviewed material submitted by
artists. Maintained performer files and contracts. Secured necessary resources to fulfill
College Activities
performer riders and contracts (lodging and transportation). Contacted performers
ESL Conversational Mentoring Coordinator, Student Advisor, Muhlenberg College Dance
regarding changes to events and production.
Team, Class of 2008 Secretary/Student Council Representative, Calculus tutor, Spanish tutor
Volunteer Experience
Skills
ARTSQUEST, INC. Bethlehem, PA
August 2009 - Present
Computer: Word, Excel, PowerPoint
Art Gallery Volunteer – Oversee art gallery during visitor hours. Maintain visitor logs.
Language: Knowledge of conversational French and Arabic.
Assist patrons in purchase of art. Maintain gallery appearance.

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