Service Level Agreement
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4SERVICE LEVEL AGREEMENT
Title:
Recruitment Process
HR SLA #1
Division:
Finance, Administration, Advancement
Department:
Human Resources
Effective Date:
10/1/13
Owner:
Revision Date:
Service Description:
Consistent, predictable, efficient completion of hiring process for employees to ensure optimal staffing levels
college-wide.
Delivery/Response Time Commitment:
Recruitment Service Level Agreement
Hiring Manager/Department
Human Resources
Position Creation/Discovery
Create (or review for existing) job
description (JD)
Within 1 business day of receipt of JD, distribute to bargaining units for
Send finalized JD to HR
review in compliance with contract requirements.
Within 1 business day of receipt of input from bargaining units, finalize
classification (band, level, bargaining unit) decision and communicate to
Hiring Manager/Department
Complete Request for Position Form
(RPF) and submit with JD to Dean (or
Admin equivalent) for written approval
Submit approved RPF and JD to
Within 1 business day of receipt of VMRT approved RPF and JD, notify
Vacancy Management Review Team
Budget Office to obtain Position Number, FOAPAL, other pertinent
(VMRT) for final approval.
information.
Within 1 business day of receipt of Budget information, forward
information to Hiring Manager/Department and instruct that position
can be created/finalized in People Admin
Within 1 business day of notification that Hiring Manager/Department
has created the Posting, review the posting for accuracy and
Create the Posting in People Admin
appropriateness; add appropriate designation as 'regular', 'provisional',
with information from approved RPF,
'temporary', 'internal only'; create posting specific questions to screen
JD and Budget information.
for minimum required qualifications; notify Hiring Manager/Department
that posting has been finalized and to initiate Departmental final review.
Within 1 business day of notification that Hiring Manager/Department
has created the Posting, for FT Faculty positions, notify union (MAHE)
that position is being posted and request names of MAHE recommended
search/interview committee members with due date indicated as 15
calendar days from notification.
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