Management Resume Sample printable pdf download

John Doe

City • 888-888-8888 •

Experienced Management Professional

A proven multi-unit leader, with over twenty years’ experience building, training and motivating teams to provide

superior customer service and full execution of operational functions. Consistently meets and exceeds established

financial and sales goals and maintains profitability through the implementation and execution of best practices in

customer service, merchandising, operations and P&L management.

Key Skills and Abilities

 Retail & Departmental Management

 Developing Profit Strategies

 Food Service Management

 Budgeting and Cost Containment

 Safe Food Handling

 Product Merchandising

 Accounting & Payroll

 Financial Analysis

 Vendor & Supplier Relations

 Delivering Excellent Customer Service

 Employee Supervision & Labor Relations

 Superior Communication Skills

Professional Experience

Anonymous Company, Pittsburgh, PA

2011-Present

District Operations Coordinator

Direct operations for 48 business offices in 2 districts covering three states. Work with district managers to ensure that

staffing schedules meet customer needs and budget objectives. Maintain centralized asset inventory. Enforce company

standards, policies, and procedures to reproduce and reinforce the company brand. Coordinate with landlords and

third party service providers to open, close and maintain offices to corporate standards. Supervise staff in supporting

office upgrades, deliveries and administrative activities. Plan and participate in district meetings.

 Successfully manage two districts

 Centralized supply ordering and distribution

 Improved lines of communication between individual store managers and district office

Anonymous Company, Charlotte, NC

2009-2011

General Manager

Provided strong, positive, and in-store operational leadership as general manager responsible for all day to day

operations of retail storefront and two kiosks. Built store sales through a relationship oriented marketing approach to

local businesses. Implemented corporate promotions to maximize sales and create a positive selling environment.

Promoted corporate brand and culture of “best-in-class” customer service at all times; ensured exceptional quality

and service. Recruited, hired and trained all store employees; delegated and empowered employees to manage and be

held accountable for daily operations of their respective departments. Oversaw cash handing, customer service,

merchandising, human resources; administration, strategic business planning; and operations. Developed and

implemented financial and operations plans to meet customer requirements while controlling expenses, achieving

budgeted labor costs and maximizing profits. Controlled costs through effective labor practices and precise cost and

inventory controls in all departments.

 Produced the highest revenue of any company location in the Charlotte market

Management Resume Sample

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