Management Resume Sample

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Dean J. Jansen
2222 E Unike Pass Aurora, CO 80046
303-333-3333
Objective
A position utilizing my expertise in customer service, teaching, and training for the over all
success and development of the respective company.
Highlights of Qualifications
Inspires and supports others to work at their highest level
A decision maker, well organized, resourceful, and works well independently
Remain calm and works well under demanding conditions
Outstanding leader with proven record of accomplishments
60 WPM
Goal orientated, consistently exceeds prescribed goals and dedicated to exceeding the
expectations of others
Professional Experience
Starbucks Coffee
Denver, CO
Manager
05/2008 to present
Planned, identified, and delegated appropriate responsibilities to store partners to ensure
smooth flow of operations.
Monitored and managed store staffing levels to ensure partner development and talent
acquisition to achieve store operational goals.
Provided partners with coaching, feedback, and development opportunities which resulted in
an environment where partners are valued and sales increased.
Spearheaded the development of action plans and instructed the team to implement them to
meet and exceed operational and organizational objectives.
Read and interpreted profit and loss statement monthly and quarterly to evaluate business
leading to increased productivity.
Exceeded yearly target for the quality assurance audit score.
Starbucks Coffee
Aurora, CO
Assistant Manager
07/2007 to 05/2008
Collaborated with store manager to achieve targeted store goals.
Showed support and provided encouragement to help partners accomplish goals.
Implemented corporate strategies to support business objectives.
Led daily operations including but not limited to preparing deposits, directing staff according
to customer flow and coffee protocols, creating an excellent customer environment, and daily
preparation and serving of coffee and food products.
Starbucks Coffee
Aurora, CO
Shift Supervisor
04/2004 to 07/2007
Ensured operation tasks were done in a timely and efficient manner.
Responsible for daily closing and opening of store.
Proven efficient in daily cash management.

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