Sample Resume - I.t. Graduate Page 2
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3Aug 2012 –
Customer Service Assistant
current
Computers R Us
Responsibilities
•
Engage in sales to provide appropriate products to meet customer requirements
•
Provide technical support to customers post sales
•
Handle cash transactions and operate registers and participate in quarterly stock
takes
Achievements
•
Staff Member of the Month Award – March 2014
Jun 2012 –
Applications Support
Jul 2012
Helptech Australia
Responsibilities
•
Participated in one month’s work experience involving IT phone support for
Helptech clients, domestic and global.
•
Troubleshooting and circuit board testing
•
Dealing with basic customer problems and enquiries
Achievements
•
Work experience manager provided excellent reference in support of application
for Computers R Us role.
DEMONSTRATED SKILLS
Communication
•
Received positive feedback regarding style and delivery of presentations at
university, demonstrating robust oral communications skills
•
The role of Website Developer showcased effective business writing skills when
translating technical reports to ensure clarity and brevity for a non-technical
audience
•
Quickly built strong customer links resulting at Computers R Us, shown by
increased sales proving ability to listen and understand customer needs
•
Fluent in spoken and written Japanese
Adaptability
•
Ability to adapt to different working environments evidenced by having been
exposed to a range of businesses’ needs working in Computers R Us business
support team
•
Having travelled extensively in SE Asia and Europe developed insights into
different cultures, increasing my capacity to adapt well to new environments
Time Management
•
Proven facility to manage timelines and prioritise workload in order to meet and
extra-curricular commitments shown by juggling two casual roles while studying
•
Experience in project management through role in Monash Information
Technology Club (MITC) , which involved organising and managing the annual
university ball within a tight timeframe and a budget of $40,000
Initiative and Creativity
•
Developed highly creative skills by designing and implementing a small business
website for access by customers and investors ( )
monash.edu/careers
careers.info@monash.edu
+61 3 9905 4170
Garry Graham Page 2
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