Director of Retail Operations
Job Description
SUMMARY
The Director of Retail Operations works at the direction of the President and is responsible for
directing all retail operations and staff, providing leadership and managing the department and
all purchases to maintain growth and profitability.
GENERAL RESPONSIBILITIES
Essential Duties
Manages and directs the retail department operations on the basis of profit and ROI.
Implements general policies established by the Board of Directors; directs their
administration and execution.
Directs, through subordinate managers and staff, the ongoing operations
and/development of the retail operations within the scope of the company’s mission and
vision, inclusive of, but not limited to:
Retail Stores
Adventure Photo Shop Department
E-commerce Department (Online retail opportunities)
Snorkel Shop
Retail Buying
Research and establish new vendors for “green” and organic items
Maintain and foster relationship with existing vendors
Order all apparel and non apparel items
Maintain appropriate stock levels for all retail avenues
Purchase Merchandise to be used by Programs Dept.
Purchase apparel for uniforms
Purchase stock for Vessel use (wetsuits, shoes, snorkel gear, coffee, etc)
Purchase Order Management
Retail Pro (POS system) Administration
Data Analysis
Merchandise
Training store management how to display merchandise
Creating system & procedures to keep the floor maintained
Incorporating New Accounting Procedures
Management, development and training of staff
Designs and artwork
Develop 10 – 20 new designs annually
Develop, grows and maintain network of artist relationships
Create new designs for Programs Department
Create new designs for Vessel Department
Create new designs for whale day and whale run
Create new designs for conservation campaigns
Whale Festival
Director of Retail Operations
AP 02/15/2011
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