Job Description - Asst. Restaurant Manager

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CRUISE & FERRY SERVICES GROUP
JOB DESCRIPTION – ASST. RESTAURANT MANAGER
Title:
Assistant Restaurant Manager
Rank:
Officer, 1 stripe
Department:
Food & Beverage Department
Main function:
Assist Dining room Manager in operation of all Restaurants
Reports to:
Restaurant Manager
Direct Subordinates:
Service Steward/ess, Asst. Service Steward/ess, Buffet Runner,
Dining room Cleaner
Cabin:
Shared
1. PROFILE
• Must have 3 years of experience as Waiter on ships
• Must be fluent in the English and the German languages
• Must be knowledgable and USPH experienced.
• Must be knowledgable of the ISM regulations
2. A
R
:
REAS OF
ESPONSIBILITY
Section of Restaurant comprising a group of stations
Buffet and/or alternative dining Operation
3. P
D
C
L
OSITIONS
EMANDING
LOSE
IAISON
Restaurant Manager
Daily operational matters
Executive Chef
Menu, food served
4. S
D
A
:
PECIFIC
UTIES AND
CTIVITIES
Assisting the Restaurant Manager to run the operation and to provide efficient,
expedient and courteous service to the passengers leading to total passenger and
Company satisfaction.
Is responsible to supervises the staff assigned to him/her and ensure that all phases
of Food & Beverage service are performed.
Maintains trained staff with the highest morale and productivity as possible.
To complete the Asst. Restaurant Manager daily report form, complete afternoon tea
report (if applicable), use all forms, display memoranda and notices according to
policy and procedures of the company
To accept passenger complaints, to be a good listener, solve such complaints in the
most diplomatic way and report to the Restaurant Manager. To receive, greet and
accompany passengers to the table.
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