Midland Corp Job Description Sales Manager printable pdf download

5900 Parretta Drive ● KANSAS CITY, MISSOURI ● 64120

TELEPHONE: (816) 241-8500 ● FAX: (816) 241-5713

WEBSITE: ● EMAIL:

Job Description

Sales Manager

Department: Consumer Product Sales

Reports to: VP Sales & Marketing

Status: Exempt

Issued: October 16, 2014

Summary Description

Actively seek out and obtain new customers while growing the business with current customers resulting

in increased sales revenues, market share and profitability. This will include, but not be limited to;

relationship building, customer service, development and implementation of promotions, trade show and

special events, monitoring customer and market activity and making recommendations for growth.

Primary Duties /Responsibilities

The Sales Manager is expected represent the company to the customer in the highest professional

manner possible and to perform the following critical tasks, but not limit themselves to the items listed

below.

1. Actively seek out and obtain new accounts through research of the market to identify target

customers, their current product offerings, establish clear priorities and recommend the

strategy necessary to obtain their business.

2. Grows existing customers by obtaining new orders and scheduling promotions to increase

sales through their stores.

3. Plan and organize daily work schedule to call on retailers, distributors, catalogers, e-tailers

and other customers relative to our business.

4. Manages independent sales representatives to best support and grow the business in their

assigned territory. Insure they perform in the best interest of the company and achieve desired

results. Make changes as necessary.

5. Attends trade shows, buying group events and other related functions to increase market and

customer development.

6. Visits customers on a regular basis to maintain a strong relationship and inform them of new

products and product transitions. Provides product training as necessary.

7. Keeps management informed by submitting activity and results reports.

8. Submits monthly sales forecast and works with management to insure good product availability.

9. Stays informed as to competitive product, and reports market trends and new technologies by

evaluating results and competitive developments.

10. Resolves customer complaints by investigating problems; developing solutions, making

recommendations to management.

11. Follow-up with both internal and external customers to insure all sales/marketing programs are

properly communicated, implemented and fully supported in the most effective manner

possible. This includes, but not limited to; account coding, communication of special pricing or

programs, all customer routing (shipping) polices and procedures, and rebate programs.

12. Inform the accounting department of any changes to the customers pricing or programs as

they occur.

Midland Corp Job Description Sales Manager