Process Evaluation Form

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Village of Glendale Building Department
Process Evaluation Form
 Applicant
 Contractor
 Other (_______________)
I am an:
Please indicate your impressions of the items listed below.
Strongly
Strongly
Agree
Neutral
Disagree
Agree
Disagree
1. The Building Permit process was understandable
and easy to use
_______________________________________
_______________________________________
2. The Administrator and his staff were helpful in
giving clear instructions and provided accurate
expectations of the overall process
_______________________________________
_______________________________________
3. After my approval, the Village contacted me in a
reasonable time frame and was helpful as I retrieved
my approved permit
_______________________________________
_______________________________________
4. The Building Department was helpful and timely in
their review process
_______________________________________
_______________________________________
5. The Building Dept. made timely inspections and
communicated well through all stages of my permit.
_______________________________________
_______________________________________
6. During the overall process I was reasonably aware
of what to expect
_______________________________________
_______________________________________
7. I would not hesitate to repeat the process if
another permit is needed
_______________________________________
_______________________________________
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