Customer Satisfaction Survey Page 2

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5. How satisfied are you with the value of the assistance or information that you received from
the representative?
Very Satisfied
_____
Satisfied
_____
Neutral
_____
Dissatisfied
_____
Very Dissatisfied
_____
Not Applicable
_____
6. My overall experience with ACME USA, Incorporated was:
Very Satisfied
_____
Satisfied
_____
Neutral
_____
Dissatisfied
_____
Very Dissatisfied
_____
Not Applicable
_____
7. The overall level of assistance that I received from ACME USA, Incorporated was:
Very Satisfied
_____
Satisfied
_____
Neutral
_____
Dissatisfied
_____
Very Dissatisfied
_____
Not Applicable
_____
8. I found that the total amount of time that it took to receive information or
assistance from ACME USA staff was:
Very Satisfied
_____
Satisfied
_____
Neutral
_____
Dissatisfied
_____
Very Dissatisfied
_____
Not Applicable
_____
9. Overall I found the staff of ACME USA to be:
Very Satisfied
_____
Satisfied
_____
Neutral
_____
Dissatisfied
_____
Very Dissatisfied
_____
Not Applicable
_____
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