Client Questionnaire Template printable pdf download

Client Questionnaire Template

NOTE: This material is intended as only an example, which you may use in developing your own form. It is not considered legal

advice and as always, you will need to do your own research to make your own conclusions with regard to the laws and ethical

opinions of your jurisdiction. In no event will ALPS be liable for any direct, indirect, or consequential damages resulting from the use

of this material.

CLIENT QUESTIONNAIRE

How did you become aware of our firm?

Recommended by a client/friend/relative

_____

Knew a firm attorney

_____

Knew a firm staff member

_____

Yellow Page Ad

_____

Attorney referral (Please Identify)

_____ __________________

Referral Service (Please Identify)

_____ __________________

Other (Please Explain)

__________________________________________

Were you treated courteously on the telephone?

(Yes/No)

_____

Were calls returned in a timely fashion?

(Yes/No)

_____

Comments: ________________________________________________________

__________________________________________________________________

During your visits to our office, were you treated courteously by our staff?

(Yes/No)

_____

Comments: ________________________________________________________

__________________________________________________________________

Did you feel that you were kept regularly informed of the status of your file?

(Yes/No)

_____

Comments: ________________________________________________________

__________________________________________________________________

Client Questionnaire Template