Service Level Agreement
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1
2Neighbourhood Watch
Service Level Agreement
Purpose:
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The purpose of this Service Level Agreement is to add clarity to the expectations of the
Leicestershire Constabulary and the Leicestershire & Rutland County Neighbourhood Watch
Association in relation to the basic support each partner will demonstrate to each other.
Leicestershire Constabulary will:
NHW Association will:
Actively support Neighbourhood Watch in
Work in Partnership, support the Police in
creating safer communities across Leicester,
their efforts to create safer communities
Leicestershire and Rutland.
across Leicester, Leicestershire and Rutland.
Appoint a single point of contact within each
Actively assist and promote to all residents
LPU neighbourhood that will assist in the
the opportunity to be part of their NHW
development of existing schemes and provide
scheme.
information and support, where necessary.
Disseminate information from the Police to
Supply information to co-ordinators through
their neighbourhood, as required.
various communication methods regarding
Encourage members of NHW to record
neighbourhood issues.
accurately and report quickly any suspicious
Inform NHW of locally and nationally produced
incidents or crimes in progress using the
crime reduction literature, neighbourhood
appropriate number.
newsletters and events.
Work in support of local Police teams and
Provide feedback to co-ordinators on
encourage members within the scheme to
actionable intelligence passed via NHW
mark property and take an active role in
members.
distributing crime prevention material.
Maintain an accurate database in respect of
Promote crime reduction initiatives in
NHW Co-ordinators and assure compliance
partnership with Leicestershire Constabulary.
with Data Protection through the VC Relay
Develop and maintain an accurate database
system.
of all NHW members within their scheme and
Involve NHW with local problem-solving at
ensure appropriate methods of disseminating
neighbourhood level.
information exist.
Ensure the continued strategic development of
Seek opportunities to ensure their
NHW exists within Leicestershire Constabulary
membership is representative of their
through a dedicated staff member who will
individual neighbourhoods.
oversee local and national developments.
Support the statistical requirements around
Flag NHW Co-ordinators on Police information
membership of individual schemes including
systems to highlight their role and our
numbers and diversity data.
commitment to supporting NHW.
Engage in briefing and training around
Support NHW Co-ordinators through structured
communication methods and monitoring the
briefings / training in relation to communicating
balance against the Fear of Crime.
key messages in a balanced way taking
Support the Neighbourhood Officer in
cognisance of the Fear of Crime.
establishing local priorities based on
statistical data and consultation summaries
Will seek to acknowledge the contributions in
as part of the Neighbourhood Policing
time given by NHW volunteers and will
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