A Guide To Formatting Business Letters

Eng 209W

Hurley

A Guide to Formatting Business Letters

Business letters can get you anything you

want if you can write letters that turn people

on instead of off.

This class teaches you how to turn readers on with effective business letters. Although

many business people today are writing fewer letters and more email messages, you will

still find many occasions when letters are required. When you need a formal record of an

inquiry, response, or complaint, letters are the best communication channels.

This guide consists of the following:

Parts of Business Letters

4 Business Letter Formats

Organizational Plans for Letters and Memos

• Direct Approach for routine, unpersuasive messages

• Indirect Approach for negative and sensitive messages

• AIDA approach for persuasive messages

0 votes

Parent category: Letters