J E F F S N Y D E R M A N
44 Elm Street
12 Shawnee Road
South Orange, NJ 07079
Short Hills, NJ 07078
Phone: 973-555-9204 • E-mail:
specific name of recipient
Dear [specific named individual]:
My background in customer relations and service, coupled with my comprehensive language
training and academic background, would enable me to make a valuable contribution to a
position serving customers of your excellent MultiLingua Language Training Systems.
I graduated with a Bachelor of Arts degree from Seton Hall University. I made it a point to gain
work experience while in school, thus demonstrating a solid work ethic and no fear of rolling up
my sleeves and getting the job done. My academic courses have required me to possess a vast
knowledge of language training. I am also adept at business troubleshooting and problem-
solving – identifying and analyzing marketing- and management-related issues and developing
Having used the MultiLingua System myself to learn German, I possess a comprehensive
understanding of your product. I maintain knowledge of how people learn languages through
extensive research and interest.
Quality customer service has been a basic function of my everyday life. Virtually all my
employment history has required me to exercise clear, concise communication skills and to
promote customer satisfaction.
With these skills, I am confident I am a perfect match for a position within your company. I am
most eager to implement my experience and contribute to your growing organization. I am
convinced it would be worthwhile for us to meet. I will call you soon to schedule an interview. If
you have any questions, feel free to call me at 973-555-9204.
Thank you for considering me.