Letter Of Congratulation

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Instructions: Delete the header, insert the appropriate information in the fields below (fields are bolded,
in block parentheses), and print on letterhead (adjust margins if necessary). Ensure contact information is
included if not preprinted on letterhead. Leave one copy in the home when the Prior to Close Inspection is
completed, and email a copy to the Selling Agent.
[Date]
[Buyer Name]
[Street Address]
[City, ST ZIP Code]
Dear [Buyer Name]:
On behalf of everyone at [LLB Company Name], congratulations on the purchase of your
new home.
Please note that we will pick up the following items as soon as escrow has closed and
we have received verification that the wire transfer has been completed and the deed
has recorded:
Yard sign
Window sign
Lockbox
We respectfully request that you do not discard these items. If escrow has closed and
we have not picked up these items, please contact our office at the number below for
immediate pickup.
Please also note that your real estate agent may provide initial access to the home after
close of escrow, but may not give the keys to you. For your safety, we recommend that
you rekey the property after escrow has closed, wire transfer has been completed and
deed has been recorded.
We are committed to providing you with the highest level of customer satisfaction
possible. If for any reason you have questions or comments, we are delighted to hear
from you. Please call us at [phone number], or send us e-mail at [e-mail address]. You
can expect us to respond to your e-mail within [number of hours] hours.
Again, congratulations.
Sincerely,
[LLB Agent Name]
[Title]
cc: [Selling Agent]

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