Customer Satisfaction Survey

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Controls, Displays, and Custom Computing Devices;
Mil-STD-1553, ARINC 429, RS422, 485, 232,
NTSC/VGA Video and Other Customer-Scalable Features
CUSTOMER SATISFACTION SURVEY
So that we may serve you better, please fill out and return this survey via fax to 760.945.0239, or email
to . Your answers are confidential and will not be shared with others. Thank you.
Date
Company Name
Contact Name
Title/Position
Address
City
State, Zip
Country
Telephone
Fax
Email
Contract #
Delivery Date
Interface Key Contact
Please indicate your satisfaction regarding the following questions by checking the appropriate boxes.
Rate us on each question with “5” indicating very satisfied and “1” indicating very dissatisfied.
1 = Very Dissatisfied
5 = Very Satisfied
1.
How satisfied are you with the timeliness of deliveries?
1
2
3
4
5
2.
Overall, how would you rate the quality of our products?
1
2
3
4
5
3.
How has our response been to Quality issues?
1
2
3
4
5
How have we been responding to “Request for Quotes”?
4.
1
2
3
4
5
How would you rate the performance of our customer
5.
1
2
3
4
5
service representatives?
6.
Overall, how satisfied are you with Interface?
1
2
3
4
5
7.
What did you like least about the service you received?
8.
Are there any other products you would like Interface to offer?
9.
How could we better serve your needs?
10.
Additional comments:
Interface Form #211 (Rev. 11/23/05)
4630 North Avenue  Oceanside, CA 92056  760.945.0230 

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