Sample Functional - Customer Service

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Christine Smith
Appropriateemail@yahoo.ca
1234 Busy Road, Woodstock, Ontario N1A 2B3
(Home) 519-123-4567 (Cell) 516-987-6543
CUSTOMER SERVICE
Energetic individual dedicated to providing excellent customer service. Strong background working with the
public; proven to be professional and friendly. A team player who can also work independently. Communicate
effectively with customers, staff and management
Related Skills
Customer Service
▪ Strive for optimal customer satisfaction
▪ Energetically take orders in a fast paced environment ensuring customers receive accurate orders
▪ Prove to be a valuable team member by maintaining open communication with co-workers and help them
when possible
▪ Successfully multitask – often take on different roles/responsibilities in a shift
▪ Greet customers in a friendly and professional manner
▪ Consistently maintained a quick pace to ensure items were scanned quickly and accurately so wait times
were reduced
▪ Handled a variety of transactions including cash, debit and credit
▪ Physically capable of the demands of the job including lifting items while bagging merchandise and
loading
Employment History
Team Member
Tim Horton’s, Woodstock Ontario
2011 – Present
Cashier
Wal-Mart, Woodstock Ontario
2008 - 2011
Education and Training
Customer Excellence Training Program
Tim Hortons, Woodstock Ontario
2011
Safe Food Handlers Certificate
Fanshawe College, Woodstock Ontario
2011
Ontario Secondary School Diploma
Local High School, Woodstock Ontario
2008
References Available Upon Request

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