Administrative Chronological Resume Sample
Julie Zhang, B.A.
2 Bloor Street St. E, Toronto, Ontario M2S 3G3
(H) 416-377-2822 (W) 417-978-6666 julie.zhang@utoronto.ca
SUMMARY OF QUALIFICATIONS
Results focused, client-oriented Administrative Assistant with extensive experience
working in a high-volume, deadline-driven environment. Proven ability to work under
pressure and remain focused during constant interruptions. Self-motivated and self-
directed, improved the efficiency and accuracy of the office by restructuring the
organizational flow. A multi-tasker, with excellent communication skills; sensitive to the
needs of students, staff and faculty; developed writing materials which are being used to
promote the Faculty of Medicine.
KEY WORDS (Optional)
Administration Customer-Service Oriented Office Organization
Communication
PROFESSIONAL EXPERIENCE
University of Toronto, Medical Genetics & Microbiology
2008 – Present
Administrative Assistant
Play a key role in the drafting of promotional materials for the department.
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Created the template for marketing materials to prospective faculty that continues
to be used as a principal information document for recruitment.
Manage the inventories, ordering of equipment and supplies. Created a more
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efficient monitoring process that enables the quick identification of items and
materials that need to be restocked.
Manage the department’s journal collection; took the initiative to learn about the
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system used by medical libraries to categorize materials and set-up the same
system for the departments, greatly enhancing access to information from these
sources by staff and students.
Effectively handled incoming inquires from visitors at the Front Desk, and by e-
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mail and phone; quickly identified and ensured that they were received by the
appropriate staff and faculty members in the department.
Consistently deal with confidential information and services; maintain the highest
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standards of sensitivity when handling caseloads concerning staff, faculty and
students.
Carry out standard FIS financial functions and facilitate the smooth operation of
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administrative financial management.
David Ko Optometry
2005 - 2008
Receptionist
Provided high quality customer service by personally greeting arrivals and callers
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and professionally determining the nature of the enquiry.
Ensured the patient record filing systems were in good order and scheduled
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appointments in a timely manner.
Prepared orders for frames and contacts with 100 % accuracy and assisted patients with
their initial selections prior to consultation with the optometrist.