Administrative Chronological Resume Sample
Julie Zhang, B.A.
2 Bloor Street St. E, Toronto, Ontario M2S 3G3
(H) 416-377-2822 (W) 417-978-6666 firstname.lastname@example.org
SUMMARY OF QUALIFICATIONS
Results focused, client-oriented Administrative Assistant with extensive experience
working in a high-volume, deadline-driven environment. Proven ability to work under
pressure and remain focused during constant interruptions. Self-motivated and self-
directed, improved the efficiency and accuracy of the office by restructuring the
organizational flow. A multi-tasker, with excellent communication skills; sensitive to the
needs of students, staff and faculty; developed writing materials which are being used to
promote the Faculty of Medicine.
KEY WORDS (Optional)
Administration Customer-Service Oriented Office Organization
University of Toronto, Medical Genetics & Microbiology
2008 – Present
Play a key role in the drafting of promotional materials for the department.
Created the template for marketing materials to prospective faculty that continues
to be used as a principal information document for recruitment.
Manage the inventories, ordering of equipment and supplies. Created a more
efficient monitoring process that enables the quick identification of items and
materials that need to be restocked.
Manage the department’s journal collection; took the initiative to learn about the
system used by medical libraries to categorize materials and set-up the same
system for the departments, greatly enhancing access to information from these
sources by staff and students.
Effectively handled incoming inquires from visitors at the Front Desk, and by e-
mail and phone; quickly identified and ensured that they were received by the
appropriate staff and faculty members in the department.
Consistently deal with confidential information and services; maintain the highest
standards of sensitivity when handling caseloads concerning staff, faculty and
Carry out standard FIS financial functions and facilitate the smooth operation of
administrative financial management.
David Ko Optometry
2005 - 2008
Provided high quality customer service by personally greeting arrivals and callers
and professionally determining the nature of the enquiry.
Ensured the patient record filing systems were in good order and scheduled
appointments in a timely manner.
Prepared orders for frames and contacts with 100 % accuracy and assisted patients with
their initial selections prior to consultation with the optometrist.