Sales Action Plan Template

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Sales Action Plan
For: _________________________________
Establish your objective
What is the primary goal you want to accomplish? Try to be SMART about it (Specific, Measurable,
Attainable, Realistic and Timely).
Step One: List your top 5 target customer segments (to increase wallet share)
These would include categories of customers that you want to get more business from. They could be
Realtors, specific companies, certain types of customers (loan customers without checking), heavy ATM or
debit card users, etc… Double check reports and other internal resources that help determine who the
profitable relationships are for your institution.
1. _______________________________________________________________
_______________________________________________________________
2. _______________________________________________________________
_______________________________________________________________
3. _______________________________________________________________
_______________________________________________________________
4. _______________________________________________________________
_______________________________________________________________
5. _______________________________________________________________
_______________________________________________________________
Step Two: List your top 5 prospects (to increase market share)
Identify other areas where you could generate more business. Are there niches that you are currently
serving now that have other opportunities in your community (education, healthcare, manufacturing,
electronic banking, etc…). If there are profitable categories of customers from One (above), look for
prospects in similar industries.
1. _______________________________________________________________
_______________________________________________________________
2. _______________________________________________________________
_______________________________________________________________
3. _______________________________________________________________
_______________________________________________________________
4. _______________________________________________________________
_______________________________________________________________
5. _______________________________________________________________
_______________________________________________________________
Sales… It’s Not a Four Letter Word
Page 1 of 4
Instructors: Eric & Alicia Cook
Perry School of Banking, May 7, 2008

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