Business Continuity And Disaster Recovery Plan Page 17

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Business Continuity and Disaster Recovery Plan
Emergency Evacuation Procedures
There may be instances because of fire, bomb threats, etc. when it will be necessary to
evacuate the building as rapidly as possible. When an employee becomes aware of an
emergency, he/she must immediately notify his/her supervisor or a senior member of
staff at the branch location if his/her supervisor is not at that location. That person in
turn will notify Senior Management and Civil Authorities.
Managers are responsible for supervising the evacuation of their respective areas.
Personnel are reminded that personal safety is of first and foremost importance in
these emergency evacuation procedures. Steps that cannot be safely completed
should be ignored.
1. Escort all customers out of the office immediately. Office exits will then be
secured and no one shall be permitted to enter the office. Secure doors when
notified by the Senior Officer to do so.
2. All employees should secure their work area and then proceed through the front
door. If the front door is not accessible, then, you should proceed through an
alternate exit if available.
3. Supervisors should attempt to secure all valuable records in a cabinet or locked
desk.
4. Employees should shut down or lock workstations before exiting the building if
time permits.
5. The IT Department should follow the Emergency Shut Down Procedures
described in the next section.
6. All staff should proceed with customers to disaster-designated meeting places
outside the building. Each branch office has a different meeting location outside
the building, please see your local office emergency procedures.
7. DO NOT USE ELEVATORS. Evacuate the premises using the stairwells.
8. Do a quick visual inventory before leaving to see if any staff or customers are
still on site. DO NOT TRY TO RESCUE THEM, proceed outside and
immediately advise a member of Management of anyone left inside. It is
important to be specific if someone is missing, providing the location and last
time that person was sighted. If the person's name is known or some description
is possible, please try to remember as you leave the premises. Department
Heads must verify that all personnel are accounted for.
9. Do not reenter the building until instructed to do so.
Revision Date: February 14, 2014
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