Systems Engineer Job Description printable pdf download

Systems Engineer Job Description

supporting equipment in a Microsoft Windows environment,

A Systems Engineer is responsible for

from design through implementation and support. A System Engineer performs a wide variety

of installation, configuration and upgrading of workstations, servers and related hardware and

software in a LAN, WAN and stand-alone environment. A System Engineer provides

investigation, diagnostic testing and repair/resolution of system, hardware, software and

infrastructure.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Complete configuration, installation and support of equipment in a Microsoft Windows

environment to the specifications of client proposals

• Troubleshoot and resolve computer and telephony related issues when contacted by

clients by providing both on-site and remote support

• Maintaining software applications, operating systems and regular maintenance.

• Managing assigned projects and program components to deliver services in accordance

with established objectives.

• Responding to inquiries from staff, administrators, service providers, site personnel and

outside vendors and etc. to provide technical assistance and support

• Supervising the administration of systems and servers related network to ensure

availability of services to authorized users.

• Complete time logs in Tigerpaw within 48 hours of completing tasks to ensure accurate

and timely time tracking, project management and billing of customers

• Any other duties as assigned by management

REQUIRED SKILLS:

• Technical, analytical, interpersonal and organization skills required

• Associates Degree

• MCP - Microsoft Certified Professional

• Maintain two Microsoft competency requirements to enable company to maintain

Microsoft Partner Network Membership

• Excellent working knowledge of up-to-date desktop applications

• Knowledge of Windows Servers, workstations, MS Exchange, VMware, Citrix, anti-virus

and other various software applications

• Ability to communicate in an understandable, polite and friendly manner, both written

and verbal.

• Ability to work well with others, as well as independently. Attention to detail.

• Strong organizational skills and ability to multi-task in a small business environment

• Must hold a valid driver’s license with no restrictions and possess reliable transportation

• The ability to bend, squat, crawl or climb 75-95% of the time, and lift up to 100 pounds

• Availability in response to needs of the customer for installation, maintenance and

equipment malfunctions

Systems Engineer Job Description