The Cover Letter Page 7

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EMAILING A COVER LETTER
When the cover letter is in the body of the email
(if employer did not specifically request a cover letter)
Dear Mr. Martinez:
Teresa Menza, a Customer Service Representative for Southwest Airlines, recommended that I contact
you regarding a possible internship in the customer relations department at Port Columbus. I am a
student at The Ohio State University pursuing a Bachelor of Science in Business Administration degree
with a double major in Marketing and Logistics. I expect to graduate in December 20XX.
I have had significant experience in customer service and logistics. Currently I work in the Office of
Career Management in the Fisher College of Business at Ohio State as a Career Coach. Each day, I
interact with students who need assistance with developing a resume, preparing for interviews and other
career issues. Last summer, I completed a six-month customer relations internship with Merck where I
had the opportunity to work with a wide variety of internal and external customers. I was honored to be
the first intern to receive the company’s award for customer service.
I will call you the week of October 9
th
to discuss potential internship opportunities in the customer service
department. If you have questions, please contact me at (614) 555-9867. Thank you for your time in
reviewing my resume.
Sincerely,
Luc Gernay
General Format Notes
 Make sure you include something in the subject line of your email.
In this case, an appropriate subject might be: “Logistics Student
Seeking Customer Service Internship.”
 No need to include a date or address information, but do make sure
you include your phone number.
 Make sure you attach whatever documents you promise to send!
 Keep it short…try for 200 words or less.
 Including spaces between the paragraphs makes emails easier to
read.

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