EMAILING A COVER LETTER
When the cover letter is in the body of the email
(if employer did not specifically request a cover letter)
Dear Mr. Martinez:
Teresa Menza, a Customer Service Representative for Southwest Airlines, recommended that I contact
you regarding a possible internship in the customer relations department at Port Columbus. I am a
student at The Ohio State University pursuing a Bachelor of Science in Business Administration degree
with a double major in Marketing and Logistics. I expect to graduate in December 20XX.
I have had significant experience in customer service and logistics. Currently I work in the Office of
Career Management in the Fisher College of Business at Ohio State as a Career Coach. Each day, I
interact with students who need assistance with developing a resume, preparing for interviews and other
career issues. Last summer, I completed a six-month customer relations internship with Merck where I
had the opportunity to work with a wide variety of internal and external customers. I was honored to be
the first intern to receive the company’s award for customer service.
I will call you the week of October 9
th
to discuss potential internship opportunities in the customer service
department. If you have questions, please contact me at (614) 555-9867. Thank you for your time in
reviewing my resume.
Sincerely,
Luc Gernay
General Format Notes
Make sure you include something in the subject line of your email.
In this case, an appropriate subject might be: “Logistics Student
Seeking Customer Service Internship.”
No need to include a date or address information, but do make sure
you include your phone number.
Make sure you attach whatever documents you promise to send!
Keep it short…try for 200 words or less.
Including spaces between the paragraphs makes emails easier to
read.