Referral And Request For Community Mental Health Services

PROGRAM DESCRIPTIONS

CMHA: Community Access Services

DMHS: C.A.L.L (Crisis Access Linkage Line)

1-800-742-1890 (24 hours / day)

Coordinates all direct referrals to CMHA, and provides

Provides immediate access to our crisis services,

links to external programs. Responds to all inquiries

information and direct referrals to DMHS programs,

about programs and services

assistance with navigating the mental health system and

linkage to other community supports.

CMHA

DMHS

Supportive Housing: Group Living: Mental health

Supportive Housing: Consists of a range of safe,

affordable housing programs, based on need – from high

supports for client in a congregate living situation with

24hour on-call support.

support, staffed 24 hours / day, to supported independent

housing, with the goal of helping individuals develop

Subsidized Independent Living: Consists of mental

the life skills necessary for independent living.

health supports for clients living in a subsidized unit

with 24hour on-call support.

Case Management: Provides person-centered and

individualized assistance to individuals with mental

Case Management: Provides client centered mental

health challenges to live independently in the

health support to promote independence and enhance

community. Also includes dual diagnosis case

quality of life. Services assist mental health clients

management, transitional aged youth case management,

experiencing a spectrum of co-occurring challenges i.e.

criminal justice case management and transitional case

with the justice system, concurrent disorders etc

management from Lakeridge Health Oshawa and Rouge

Valley Health System.

Short-Term Case Management: provides brief and

intermittent services, assisting with immediate concerns

Family Support: Provides one-to-one support,

that may not require ongoing support. Case management

education and staff-facilitated peer groups, to aid family

supports include: criminal justice, peer support

members in their role of caregiver to a person living

specialists, and the ‘hospital to home’ support initiative

with mental health problems.

for Lakeridge Health mental health patients.

Consumer Survivor Initiatives: Peer Support

Rehabilitation Services: A psychosocial recovery based

Specialists provide positive, hopeful and practical

day program, using group participation in education and

support through structured activities and social,

the kitchen unit. An Older Adults program, peer support

recreational and vocation opportunities that promote

and youth trustee services are included in this program.

self-acceptance and personal growth. Support is

available in both a 1-1 setting, and a group setting.

Nurse Practitioner Led Clinic: Provides primary health

care through nurse practitioner and nursing services to

Justice Initiatives: Provides support to adults and youth

all community members in the Durham Region through

while navigating the criminal justice system and offers

on-site and OTN services. Programs include the Health

consultation, advocacy and linkage to needed resources

Living Program which promotes health living and targets

as well as court diversions.

cardiovascular disease, weight management and diabetes

management.

Assertive Community Treatment Team: A multi-

disciplinary team focused on intensively helping

individuals who experience an Axis I disorder have had

two hospitalizations or five or more emergency room

visits within the last year. The service provides 24hour

on-call support.

Referral And Request For Community Mental Health Services - Cmha And Dmhs Page 2

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