Problem Interview Template printable pdf download

Problem Interview Template

Customer Discovery: Problem Interview sheet.

Instructions at

Lean Startup

Experience

Customer segment

Supposed Problem

Interviewee info:

Problem importance

name, location, age, occupation

▢ Does not have the problem

▢ Has the problem

▢ Is aware of having the problem

▢ Has been looking for a solution

▢ Has hacked a solution

▢ Have a budget for a better solution

Customer worldview:

Problem frequency

Please tell the last time you... / What did you do ?

Alternative solutions

How did you solve the problem before?

Other pains expressed:

How did they search for solutions ?

What’s the biggest problem with ...

Team debrief

Key take aways

Biggest surprise

the most important things you learned

something you did not expect

Bigger problem

something else they want solved

Early adopter?

Yes

Not sure

Yes = Is actively trying to solve the problem.

Prepared by Franck Debane @fdebane for

Lean Startup

Experience

Problem Interview Template