Criminal Offender Record Information (Cori) Personal Request Form Page 3
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4Terms and Conditions
By using this form, the Requestor agrees to be bound by these terms and conditions and any and all other guidelines,
disclaimers, rules, and privacy statements within this agreement, collectively referred to as "Terms and Conditions." All
Terms and Conditions contained herein apply only to obtaining information from the DCJIS.
(1) As referenced in these terms and conditions, the terms below shall have the following meanings:
(a) CRA: Consumer Reporting Agency.
(b) CRRB: The Criminal Records Review Board.
(c) CORI: Criminal Offender Record Information.
(d) DCJIS: The Massachusetts Department of Criminal Justice Information Services.
(e) iCORI application: The internet-based system used to request and obtain CORI and
self audits, whether by electronic request or request submitted using a paper form.
(f) Requestor: A registered user of the iCORI system and any additional authorized users for the requestor's account.
Requestor, as used in these terms, includes Consumer Reporting Agency requestors. Requestor, as used in these
terms, also includes any individual who requests or obtains CORI or a self audit report from DCJIS using a paper
form.
(2) Obtaining CORI from DCJIS using this form is subject to Massachusetts General Law as well as to Federal law,
including, but not limited to, M.G.L. c.6, §§ 167-178B (the CORI Law); M.G.L. c. 66, § 10 (the Public Records Law)), and
any current or future laws applicable to the use of personal information. Sanctions for violations of these laws include both
civil and criminal penalties.
(3) An individual or entity who knowingly requests, obtains, or attempts to obtain CORI or a self-audit from the DCJIS
under false pretenses, or who knowingly communicates, or attempts to communicate, CORI to any individual or entity except
in accordance with CORI law, or who knowingly falsifies CORI or any records relating thereto, or who requests or requires a
person to provide a copy of his or her CORI except as authorized under M.G.L. c. 6, § 172, shall, for each offense, be
punished by imprisonment in a jail or house of correction for not more than one year or by a fine of not more than $5,000.00.
In the case of an entity that is not a natural person, the amount of the fine may not be more than $50,000.00. In the case of
such a violation involving juvenile delinquency records, an individual or entity shall, for each offense, be punished by
imprisonment in a jail or house of correction for not more than one year or by a fine of not more than $7,500.00. In the case
of an entity that is not a natural person, the amount of the fine may not be more than $75,000.00.
(4) The DCJIS makes every effort to ensure the accuracy and completeness of the information it provides. Neither the
DCJIS nor the CRRB shall be liable in any civil or criminal action by reason of any CORI or self-audit report that is
disseminated by the DCJIS or the CRRB, including any information that is false, inaccurate, or incorrect, because it was
erroneously entered by the court or the Office of the Commissioner of Probation.
(5) Requestors are responsible for providing accurate information for the subject requested. In addition, it is the requestor's
responsibility to compare the CORI or self-audit results received from the DCJIS to the subject's personal identifying
information to ensure that results match this information. The DCJIS is not liable for any errors or omissions in the CORI
results based on a requestor's submission of inaccurate, incorrect, or incomplete subject information.
(6) Each requestor who submits 5 or more background checks annually must have a written CORI policy. Each requestor is
responsible for adopting its own CORI policy. The DCJIS publishes a model CORI policy on its web site that may be
adopted for use by requestors. If this requirement applies to a requestor, the requestor agrees that, at the time of submission
of a CORI request, it has adopted a CORI policy.
(7) The requestor agrees that he/she has reviewed and understands all training materials regarding the CORI process and
CORI requirements available from the DCJIS on its web site, mass.gov/cjis. The requestor also agrees that he/she
understands that reviewing and understanding the DCJIS training materials before submitting CORI requests is a requirement
of obtaining CORI from DCJIS. Requestors are solely responsible for reviewing and understanding the training materials
provided by the DCJIS.
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