Patient Notification Letter Template

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DATE
Name field for mail merge
Address field for mail merge
Dear ____________:
We are sending this letter because you had a
name of procedure
at
Name of Medical Center, Address, City
USA,
between May 21, 2012 and DATE. During this procedure, you were administered a drug produced by
the New England Compounding Center (NECC) that has been recalled. NECC produced an injectable
steroid medication, methylprednisolone acetate, which has been implicated in the multistate outbreak of
fungal meningitis and joint infections. Patients who received implicated lots of methylprednisolone acetate
have already been notified. To date, there have been no confirmed reports of infections linked to other
products produced by NECC. However, out of an abundance of caution, we are contacting patients as we
cannot be sure that other products from this facility were sterile.
At
Name of Medical
Center, we care about the health and wellness of our patients. We want to know
if you feel unwell. Although we do not know whether the specific drug you received was contaminated, as a
precaution, we want you to know the symptoms of possible infection and urge you to contact your
healthcare provider immediately if you experience any of these symptoms.
You received
medication
that was injected into your
body
site. Symptoms of an infection could include,
[physician should insert information based on body site. For example, if the medication was used in the eye,
symptoms could include vision change, increased redness or
drainage.
Signs and symptoms of meningitis
include fever, headache, stiff neck, nausea and vomiting, photophobia (sensitivity to light) and altered mental
status. Symptoms for other possible infections may include fever; swelling, increasing pain, redness, warmth
at injection site; chest pain, or drainage from the surgical site (infection within the
chest).] If you have any
of these symptoms, you should seek medical care so that you can be properly evaluated.
All of us at
Name of Medical Center
understand that this information is alarming and may be frightening.
We realize that your care at
Name of Medical Center
depends on safe medication. The Food and Drug
Administration (FDA), the Centers for Disease Control and Prevention (CDC), and the state health
department are working to understand if any products, beyond the steroid product known to be associated
with meningitis and joint infections, were contaminated and pose a risk to patients.
Again, at
Name of medical
center, we care about the health and wellness of our patients. Please do not
hesitate to call us about this matter.
If you want to learn more about the investigation of products from NECC, you may also call FDA’s Division
of Drug Information at 855-543-DRUG (3784) and press * to get the most recent information regarding the
mulitistate meningitis outbreak, report an adverse event, or speak directly to a pharmacist. Additional
information is available at
and
Sincerely,
CEO
Name of Medical Center

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