Client General Information Form (Page 2 of 4) in pdf

Kneaded Relief Day Spa

Appointment Contract

Our cancellation policy is as follows:

1. If you must cancel, we ask for 24 hour notification (Monday-Thursday) or 48 hours

(Friday-Sunday or with Packages), so that we may offer that appointment to someone on our

waiting list.

2. In the event of a cancellation less than the notification time stated above, there will be a charge for

50% of the treatment cost.

3. In the event of a missed appointment (“no show”), there will be a charge for 100% of the

treatment cost.

We do understand that emergencies arise and weather conditions may become hazardous. Please

call us so that we are aware of your situation.

Kneaded Relief would like to ensure you that your spa day is exactly what you request.

 Please be aware that a consultation with your therapist will be a part of your service and is

included within the service time.

 I understand that the various treatments given here are for the purpose of relaxation, stress

reduction, relief from muscular tension or spasm, reduction of scar tissue and chronic pain, and

for the promotion of circulation, lymph activity, flexibility, and energy flow.

 The therapist must be made aware of any existing physical and mental condition; hence I have

stated all my known medical conditions. I take it upon myself to keep them updated on my

physical and mental health, conditions and concerns, and understand that there shall be no

liability on the therapist’s part should I fail to do so.

 I understand that communication is an essential part of my treatment and agree to tell my

therapist if I am uncomfortable, want less pressure or need more.

 I also understand that any sexual suggestive remarks or advances made by me will result in

immediate termination of the session and I will be liable for payment of the scheduled

appointment in full.

By signing below I am agreeing to these terms.

Signature: _______________________________________________ Date:

If you are delighted with your service today, reward yourself by booking your next service and save!

Ask for details at Guest Services.

Client General Information Form Page 2