Late Shipping Apology Letter Template

{Date}

To: {Name}

{Address}

{City, State, Zip}

Dear {Recipient},

I am sorry to inform you that your shipment of {product} on {date} was

{cancelled/delayed/lost} due to {reason}.

We now have the situation under control and have removed the obstacles that

caused the shipment’s alterations. Your new order will be shipped out tomorrow

in first class mail at no additional expense to you. You should receive it no later

than {date}.

We thank you for your understanding and patience during this period of

adjustment and hope that you have not been unduly inconvenienced. If you have

any questions, please feel free to contact us at {contact information}.

Sincerely,

{Sender}

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Parent category: Letters