Reset
Department of Revenue Services
State of Connecticut
TPG-196 (New 01/09)
Individual Password Reset Request
Purpose: This form enables individuals who have established an online filing account in the Taxpayer Service Center
(TSC-IND) to access the account if both the account password and answers to the account security questions have been
forgotten. Joint filers must use the Social Security Number (SSN) and password created by the primary filer to access the
TSC. The primary filer is generally the first person listed on the joint return. Requests for access to joint accounts must
contain the information and signatures of both the primary and secondary account holders. Note: If your filing status
changed since your last return, you may not be able to file using the TSC. Visit the FAQ’s Taxpayer Answer Center on the
Department of Revenue Services (DRS) website at for additional filing information.
To authenticate your identity, print your name(s) and mailing address exactly as shown on your most recently filed
tax return for this tax account. Joint accounts must contain information for both the primary and secondary filers.
1. Primary filer’s name _________________________ 2. Last 4 digits of your SSN ______________
3. Secondary filer’s name _______________________
4. Last 4 digits of secondary SSN ___________
(Required for joint accounts)
5.
Address _________________________________________________________________________________
Number, street, city, state, ZIP code
(Exactly as shown on your most recently filed return for this tax account.)
6. TSC email address _________________________________________________________________________
(As originally entered in the TSC)
7. Provide federal adjusted gross income (FAGI) as shown on Section 2, Line 1 of the last Connecticut income tax
return filed for the account you are requesting access to.
Tax Year: _______________
FAGI: _______________
___________________________________________________________________________________
Indicate how you would you like this information sent and provide us with the necessary address or number below:
□
□
□
Emailed
Faxed
Mailed
Email address, if different from above: ___________________________________________________________
Fax number: ________________________________________________________________________________
Mailing address, if different from above:__________________________________________________________
You will receive a temporary password to access your account in the TSC.
Both primary and secondary filers must sign below to receive access to joint accounts.
Declaration: I (We) declare under penalty of law that I have examined this document and, to the best of my
knowledge and belief, it is true, complete, and correct. I understand that the penalty for willfully delivering a false
return or document to DRS is a fine of not more than $5,000, or imprisonment for not more than five years, or both.
Primary filer
Date
Please
______________________________________________________
_______________________
sign
Secondary filer
Date
here.
______________________________________________________
_______________________
Mail to:
Department of Revenue Services
or Fax to: 860-297-4929
State of Connecticut
TPS – TSC Coordinator
25 Sigourney St Ste 2
Hartford CT 06106-5032